- Firstly make sure to check that your documents are set with reminders. This can be done under the Revision settings in the Revision Archive of the manual.
2. Secondly check that the user has access to the document. This can be done under Editor/Review Access under the document's settings.
If the user doesn't have access, please contact your admin, so they can rectify the user's permissions
Note: Documents can be sent to unread on publication without having to send reminders, Click on Publish --> Under send reminders every --> Click on No reminders, show in unread: