Favorites in Reader App

Hi Team,

I'd like to point out a function that was working on the old app but is not yet in the new app. It is the way, Favorites are presented. In the old app, the user could click on the favorites and would see the document name including all the favorites within that document. This was very handy, since you could navigate directly to the page, you where looking for. In the new reader app, only the document name is presented and the user would have to first open the document and then go to the favorites in order to see the favorites within the document.
It would be wonderful, if you could make like in the old app. :D

Best, Mat.

Here the examples:

 

This is how the old app looks:

And this is how it looks in the new app at the moment:

 

3

Comments

7 comments
Date Votes
  • Hello Matthias Loesch,

    Sorry for the delayed answer we have been very busy and out of the office the past weeks visiting customers 😊

    I spoke to Stefan, and we completely forgot that this feature existed, as you are the first person reporting this. In the rework of the new app, we do not have a connection between favorite documents and their pages, causing the reimplementation of this feature to be a challenge. The functionality is still there it just requires a few more clicks (My documents --> click on the manual --> Pages in the bottom left corner --> favorite). We will keep it in mind if we receive more feedback or change the data structure.

    Thank you for your continued vigilance!

    0
  • Dear Webmanuals Team,

    I am a user from another airline and the feature described by Mathias from the old web manual version is something my colleagues and I wish the new version kept.

    An example to why the current version "favourite" function doesn't work is because users try to recall an important piece of information that they have "Starred" but they aren't sure which document contains that "star". Having the old system, the user can quickly scan and find the information. Right now, I have to open each manual and hope the bookmark is found.

    Hope this highlight the value in the old system. I was asked by Angel Marie (Web Manuals) to comment here to show demand for the old favourite system.

     

    Azwin

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  • Hi Azwin Lam
    thank you so much for your comment! I'm glad to hear, that I am not the only one with this opinion. 
    Who else feels like this?

    1
  • Hi Azwin Lam and Matthias Loesch

    I also want to register my support for this improvement. Finding information easily and quickly should lie in the foundation of a document management system.

    All the best,

    2
  • Hello Matthias Loesch, Bruno Quadros Rodrigues, Azwin Lam,

    We have heard your feedback and have decided to bring this feature back! Our developers are working on it, it is almost done, and we hope it will be released as soon as possible.

    Wishing you all an amazing day!

    2
  • Virginie Bracq, thank you so much. Have a great day.

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  • Dear Virginie Bracq,
    thank you so much for listening to us. We all appreciate it very much!

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